Not resolved

This was our SECOND purchase from (first one was fine) and they messed up and sent us the stroller with the nest of the wrong color. It took them a full week to ship the correct color nest to us - and that is with my regular calls and emails, asking for the status of shipment.

Finally the correct item was shipped... and they used the slowest (!) shipping method possible! 6 full days to deliver! That is after my repeated kind requests to use a faster shipping, in regards to their original mistake.

I was kind and patient with them! Kindly asking for a faster turnaround - and getting kind replies - but in the end, they just don't care.

Company wrote 0 private or public responses to the review from Dec 13, 2012.
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